Fortress Gold Group Review

Fortress Gold Group Review

The world of precious metals investments is as alluring as it is complex. With the potential for long-term wealth preservation and hedge against economic downturns, investing in gold, silver, platinum, and palladium has attracted many savvy investors. Among various options, the now-closed Fortress Gold Group once stood as a reputable provider of precious metals investment solutions. So, what happened, and what can we learn from their story?

In this blog post, we will take a closer look at Fortress Gold Group’s history, services, and reputation, and discuss the importance of transparency, customer service, and due diligence in choosing the right precious metals investment company. By the end, you will be better equipped to make informed decisions and confidently navigate the world of precious metals investments.

Key Takeaways

  • Fortress Gold Group provided purchasable precious metals, IRA account setup assistance, and safe storage services.
  • The company had a good reputation backed by stellar ratings prior to shutting down.
  • Investing in precious metals provides diversification, hedging against inflation, tangible assets and more. Investors should compare services of various companies before making an informed decision.

A Glimpse into Fortress Gold Group

fortress gold group review - the company logo Established in 1995, Fortress Gold Group was once a thriving business in the precious metals investment sector, providing quality investment solutions for clients seeking to protect their hard-earned savings from market volatility. Headquartered in Sherman Oaks, California, the company operated under various names, including Market Holdings Inc. and Figure Eight Enterprises. With a team of precious metals specialists, they strived to offer exceptional services to their clients, even earning a spot on the Inc. The United States has a list of 500 “Fastest-Growing Private Companies”. Appearing on this list is an astounding accomplishment for any business. However, since the start of 2019, Fortress Gold Group ceased focusing on precious metals, leaving some clients concerned about their investments. This, coupled with other issues we will discuss later, eventually led to the closure of the company. But before delving into these matters, let’s first explore the services they once provided.

Services Provided

During its operation, Fortress Gold Group offered a range of services, including:
  • Purchase of precious metals like gold, silver, platinum, and palladium coins and bullion
  • Assisting clients in setting up precious metals IRA accounts
  • Providing storage services through Brinks Global Service, a renowned company known for its excellent storage solutions.
These services were designed to offer quality investment solutions, catering to the diverse needs of investors looking for alternative investment options in the precious metals market.

Reputation and Ratings

Despite the eventual closure, Fortress Gold Group had a fairly decent reputation before shutting down. They received an impressive 4.9 out of 5 stars on Trustlink with 23 customer reviews and a notable 4.6 out of 5 stars based on 37 customer ratings on Trustpilot. These positive ratings suggest that the company was once well-regarded by its clients, and it’s important to understand the reasons behind their downfall to make better investment decisions in the future.

The Importance of Precious Metals Investment

Precious metals bars stacked in a secure vault Investing in precious metals offers numerous benefits, such as:
  • Diversification of one’s investment portfolio
  • Hedge against inflation
  • Tangible assets
  • High liquidity
  • Option to open a self-directed IRA
In times of economic uncertainty, these metals are seen as safe-haven assets that have historically shown resilience during recessions and market downturns. Therefore, comprehending the importance of precious metals investment and the backing given by industry councils and associations is fundamental. Not only are precious metals tangible assets that can be held and touched, providing a sense of security that other investments may not offer, but they are also supported by organizations such as the Industry Council for Tangible Assets and the American Numismatic Association (ANA). These bodies offer resources, education, and consumer protection, ensuring that the precious metals investment industry remains secure for collectors and investors.

Tangible Assets

Precious metals’ status as tangible assets offers investors several advantages. They provide a hedge against inflation, as they have historically maintained their purchasing power over time. They also offer a sense of security and protection against financial downturns, as they are reliable stores of value. Moreover, investing in tangible assets like precious metals allows for diversification of one’s investment portfolio, reducing risk and providing assurance of owning a physical asset.

Industry Council and American Numismatic Association

The Industry Council for Tangible Assets and the American Numismatic Association play vital roles in supporting precious metals investments. They provide:
  • Resources, information, and advocacy related to the market, investment options, and the value of precious metals
  • Fraud alerts to ensure the industry’s security
  • Promotion of ethical practices
  • Valuable resources for investors
A thorough comprehension of these organizations and the advantages of investing in precious metals allows investors to make well-informed decisions, safeguard their assets effectively, and prevent their hard earned savings disappear.

Transparency Issues with Fortress Gold Group

Investors discussing transparency and trust One of the major issues faced by Fortress Gold Group was their lack of transparency regarding fees, commissions, and their overall pricing structure. In an industry that relies heavily on trust, this lack of openness led to uncertainty and mistrust among clients, negatively impacting the company’s reputation and client relationships. Investors need clear and accurate information to make informed decisions, and the absence of transparency can create skepticism about a company’s integrity and reliability. This lack of transparency not only affected the company’s reputation but also had real-world consequences for its clients. The subsequent section will delve into how these transparency issues affected investors and their decision-making process.

Impact on Investors

The lack of transparency from Fortress Gold Group had a detrimental impact on investors’ decisions, as it generated uncertainty and mistrust. Without clear information about the company’s procedures, fees, and the safety of their investments, clients may have become hesitant to make investment decisions or may have chosen to invest elsewhere. Furthermore, this lack of transparency could have raised concerns about the company’s credibility and integrity, influencing investors’ decisions and ultimately contributing to the company’s downfall.

Customer Service and Support

Customer Service and Support Another important aspect of any precious metals investment company is its customer service and support. While Fortress Gold Group offered customer service through telephone and email, they lacked a live chat feature on their website. This limitation may have affected the overall customer experience, as prompt and efficient communication is crucial in building trust and maintaining client satisfaction. However, it is worth noting that the company did receive generally favorable feedback regarding their customer service and support, despite some problem experiencing issues. The following section will examine the shortcomings of their customer service and potential improvements.


The absence of a live chat feature at Fortress Gold Group likely had a negative impact on customer service, as it diminished the capacity for customers to obtain prompt assistance and support. In today’s fast-paced digital world, clients expect quick and efficient communication, and the lack of a live chat feature may have left some customers feeling unsupported or frustrated. For trust maintenance and client satisfaction, precious metals investment companies need to offer thorough and readily available customer support.

Alternatives to Fortress Gold Group

Comparison chart of alternative precious metals investment options With Fortress Gold Group no longer in operation, it is crucial for potential investors to explore alternative precious metals investment options. There are numerous reputable companies in the market that can provide similar services, such as:
  • Augusta Precious Metals
  • Goldco
  • American Hartford Gold
  • Birch Gold Group
  • Noble Gold Investments
By comparing their services, fees, and customer reviews, investors can make more informed decisions and find the right company to suit their needs. The subsequent subsections will emphasize the need to compare services, carry out meticulous research, and exercise due diligence when selecting a precious metals investment company, thereby enabling investors to make optimal decisions for their financial future.

Comparing Services

Comparing services and fees of different precious metals investment companies can help investors make informed decisions and find the best fit for their needs. By evaluating the services offered by companies like:
  • Augusta Precious Metals
  • Orion Metal Exchange
  • Birch Gold Group
  • GoldCo
  • Rosland Capital
  • Oxford Gold Group
  • Lear Capital
Investors can gain a better understanding of the stock market and identify the company that aligns with their investment goals, preferred level of customer support, and potential for attracting new customers by utilizing the ref id.

Making an Informed Decision

Thorough research and due diligence are crucial for choosing the right precious metals investment company. Factors to consider include:
  • Reputation
  • Accreditation
  • Tangible investments
  • Investment goals
  • Portfolio diversification
By verifying the legitimacy and trustworthiness of a company through performance history, background investigation, and customer reviews, investors can make well-informed decisions and choose a reliable precious metals investment firm.


In conclusion, the story of Fortress Gold Group serves as a cautionary tale for investors venturing into the world of precious metals investments. While the company once had a strong reputation and provided valuable services, their lack of transparency and customer support limitations contributed to their downfall. As investors, it is essential to conduct thorough research and due diligence when selecting a precious metals investment company. By comparing services, fees, and customer reviews, and considering factors such as reputation, accreditation, tangible investments, and investment goals, you can make informed decisions and confidently navigate the world of precious metals investments.

Frequently Asked Questions

Was Fortress Gold Group a scam company?

Overall, Fortress Gold Group was not considered a scam company. However, due to them no longer accepting new clients and other red flags, it is advised to avoid them.

What services did Fortress Gold Group provide?

Fortress Gold Group provided customers with the ability to purchase precious metals, set up IRAs, and secured storage services.

What alternatives to Fortress Gold Group exist?

Alternative investments to Fortress Gold Group include Augusta Precious Metals, Goldco, American Hartford Gold, Birch Gold Group and Noble Gold Investments. We wrote a comprehensive review, highlighting whey these companies should be considered as the best gold IRA Companies, suitable to any individual requirements.

How can I verify the legitimacy of a precious metals investment company?

Verifying the legitimacy of a precious metals investment company can be done by researching their track record, background, established dealers, and customer reviews on reliable online platforms.

What factors should I consider when selecting a precious metals investment company?

When selecting a precious metals investment company, consider its reputation, accreditation, tangible investments, investment goals, and portfolio diversification.
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