Are you intrigued by the world of precious metals and looking to invest in gold, silver, or platinum? If so, you’ve probably come across Amagi Metals, a well-known online precious metals dealer. In this blog post, we’ll dive into the ins and outs of this company, exploring their offerings, customer experiences, and providing you with valuable tips for buying precious metals online. So, let’s embark on this exciting journey and uncover the truth about Amagi Metals!
- Amagi Metals offers competitive prices, payment options and product selection superior to other dealers.
- Customer experiences with Amagi Metals vary. Trustpilot reviews display a mix of positive and negative experiences while the Better Business Bureau website shows an almost impeccable reputation based on verified customer reviews.
- When buying precious metals online, it is important to research your options, confirm authenticity of dealer & utilize secure payment methods for fraud protection.
Overview of Amagi MetalsAmagi Metals is a renowned international eCommerce precious metals dealer, now under new ownership. The company, with its new owners, has been relaunched after a period of inactivity due to internal matters. Anthem Blanchard, the current proprietor, is now at the helm, and you may have seen ads featuring their precious metals offerings.
New Ownership and Anthem VaultIn 2015, U.S.-based vaulting facility Anthem Vault acquired Amagi Metals, a Bitcoin-to-bullion precious metal dealer. This acquisition enabled Anthem Vault to further establish its foothold in the precious metals industry, which is a positive sign for the company. With the backing of Anthem Vault, Amagi Metals has:
- Extended its product range
- Now offers more competitive prices
- Has access to increased resources to improve customer service and address customer inquiries
Location and Business HoursAmagi Metals operates out of multiple locations:
- Denver, Colorado
Comparing Amagi Metals with Other DealersWhen considering an investment in precious metals, comparing dealers is necessary to ensure optimal value and service. Amagi Metals stands out in comparison to other dealers in terms of prices, payment options, and product selection. They offer a variety of payment options, including cash, check, money order, cashier’s check, and bank wire, catering to customers’ preferences. Also, the competitive prices offered by Amagi Metals for precious metals make it appealing for investors.
Great Prices and Payment OptionsOne of the advantages of Amagi Metals is their great prices and wide range of accepted payment methods. Apart from traditional payment options like cash, check, and bank wire, Amagi Metals also accepts Bitcoin as a payment option for precious metals transactions. This innovative approach sets them apart from other dealers, making it convenient for those who prefer using cryptocurrencies for their investments.
Product SelectionAmagi Metals offers a comprehensive selection of precious metals, including:
- Gold coins, rounds, and bars
- Silver coins, rounds, and bars
- Platinum coins, rounds, and bars
- Copper coins, rounds, and bars
Customer Experiences and ReviewsAmagi Metals prides itself on delivering excellent customer service and customizing service to meet each customer’s specific needs and objectives. However, their reputation is a mixed bag. Trustpilot reviews show a combination of positive and negative experiences, with some customers expressing dissatisfaction with management and customer service, while others have had positive experiences. On the Better Business Bureau website, Amagi Metals enjoys an almost impeccable reputation based on hundreds of verified client reviews.
Positive Review HighlightsMany customers have commended Amagi Metals for their exemplary customer service and superior product quality. They appreciate the company’s ability to cater to individual investment goals and needs, as well as the quick shipping and varied selection of precious metals. It bears mentioning Amagi Metals has undergone significant internal infrastructure changes and has improved its services over the years in response to customer feedback, under new leadership.
Common ComplaintsDespite the positive feedback, some customers have encountered issues with Amagi Metals, including shipping delays of up to 7 business days, poor packaging, and damaged goods. These negative experiences can be frustrating for investors who expect timely and secure delivery of their precious metals. It’s imperative for Amagi Metals to address these concerns and persist in improving their services to uphold customer satisfaction.
Trustworthiness and TransparencyWhen dealing with precious metals, trustworthiness and transparency are key factors to consider. Amagi Metals does not currently hold a BBB accreditation and has been assigned an NR (not rated) status. Despite this, the company prioritizes the protection of its customers’ privacy and does not share their data or information with third parties, except when mandated by law.
BBB Accreditation StatusWhile Amagi Metals’ lack of BBB accreditation might cause some skepticism, it’s worth remembering that accreditation is voluntary and its absence doesn’t necessarily indicate a company is untrustworthy. Potential investors should still do their due diligence, research the company’s reputation, and consider any warning signs before making a decision.
Addressing Customer ConcernsAmagi Metals has a dedicated customer service team available to address any inquiries customers may have. They also provide a comprehensive FAQ page on their website to provide answers to frequently asked questions. Although there have been some complaints, the company has made efforts to enhance their customer service and safeguard their customers, staying ahead of technological advancements.
Tips for Buying Precious Metals OnlineInvesting in precious metals online can be a thrilling and rewarding activity, but it’s key to make well-considered decisions and guard against potential risks. When procuring precious metals online, it’s necessary to:
- Scrutinize your options
- Confirm the dealer’s authenticity
- Check for clear pricing
- Weigh storage options
- Read the terms and conditions
- Think about diversifying your portfolio
Protecting Yourself from FraudTo avoid fraudulent precious metals dealers, be aware of potential scams such as counterfeit gold, fear-based tactics, and conversion scams. Utilize secure payment methods, such as check, money order, and bank wire, to protect your investment. Identifying a dependable precious metals dealer is key. Consider the following factors:
- Secure payment options
- Customer service
- Authenticity guarantee
- Secure shipping and insurance