Money Metals Exchange Review

Money Metals Exchange Review

Are you on the lookout for a reliable platform to invest in precious metals? Look no further! Money Metals Exchange is a reputable online platform offering a diverse range of precious metals, secure storage, and additional services to help you make informed investment decisions. Dive into our comprehensive review to discover if Money Metals Exchange is your best bet for precious investments.

Key Takeaways

  • Money Metals Exchange is a trusted platform for precious metals investments, offering competitive pricing and secure storage options.
  • The platform provides comprehensive portfolios of gold, silver, platinum, copper & palladium products to suit any investor’s needs.
  • Money Metals Exchange has achieved an A+ rating from the Better Business Bureau with high customer satisfaction rates due to its commitment to ethical business practices.

Money Metals Exchange Overview

Money Metals Exchange is an online platform that makes buying and selling precious metals simple. Its history can be traced back to the ancient era when silver was used as a currency in Lydia. Founded by Stefan Gleason, the company is based in Eagle, Idaho, United States. Currently, Money Metals Exchange leads the industry by being one of the first to accept Bitcoin payments for gold and silver bullion, a practice they’ve upheld for almost three years. The platform offers a wide range of precious metals products, including:
  • Gold, silver, platinum, and palladium coins and bars
  • Rounds
  • Bullion
  • Junk silver
  • Pre-1933 gold
pre-1933 american eagle lady liberty - money metals exchange review Dedicated to customer satisfaction, Money Metals Exchange offers competitive pricing, secure storage via Money Metals Depository, and an array of ancillary services tailored to the varied needs of investors. The company has earned an A+ rating from the Better Business Bureau, reflecting their dedication to providing quality service and products to their customers.

Precious Metals Portfolio

Money Metals Exchange offers a selection of precious metals products, including:
  • Gold
  • Silver
  • Platinum
  • Copper
  • Palladium
Whether you’re a seasoned investor or just starting, Money Metals Exchange offers an extensive selection of coins, bars, and other precious metals products to suit your investment goals when buying metals.

Gold Coins and Bars

Money Metals Exchange boasts a wide array of gold coins and gold bars, including:
  • American Gold Eagles
  • Canadian Gold Maple Leafs
  • South African Krugerrands
  • Austrian Gold Philharmonics
Sourced from reputable mints worldwide, these gold products are available in various sizes to accommodate different investment needs.

Silver Coins and Bars

Silver investors can choose from a diverse selection of silver coins and bars on Money Metals Exchange, available in a range of sizes, designs, and purity levels. From small fractional coins and bars to larger sizes like 1 oz, 10 oz, and 100 oz bars, Money Metals Exchange caters to different investment preferences, offering both government minted coins and private minted coins with unique designs.

Platinum and Palladium Products

For investors looking to diversify their portfolio, Money Metals Exchange also offers platinum and palladium products in limited quantities. These rare precious metals can provide additional investment opportunities and help balance the risk and potential returns of your investment portfolio.

Money Metals Depository Services

In addition to their extensive product offering, Money Metals Exchange provides depository services to securely store your precious metals investments. These services include vault storage, IRA-approved storage, and comprehensive insurance coverage to ensure the safety and security of your assets.

Vault Storage

money metals exchange review - vault options and storage Choosing vault storage at Money Metals Exchange ensures the protection of your precious metals investments. The company operates a large UL Class 3 vault in Eagle, Idaho, which possesses the highest possible security rating. By opting for vault storage, you can store your precious metals in a secure facility, eliminating the need to store them independently.

IRA Approved Storage

IRA-approved storage is available at Money Metals Exchange, which permits you to include precious metals in your retirement accounts. By adhering to IRS regulations and storing your metals in a secure facility, you can benefit from tax advantages and easy management of your precious metals investments.

Storage Fees and Insurance

Transparent storage fees and competitive insurance coverage for your precious metals investments are provided by Money Metals Exchange, ensuring you avoid terrible prices. The flat fee for holdings valued at $0-$15,999 is $96 annually, while amounts starting at $16,000 up to $2,999,999 are charged a percentage of the total value based on the market price. To protect your assets, Money Metals Depository contents are fully insured by Lloyd’s of London.

Buying Process on Money Metals Exchange

The streamlined and intuitive buying process at Money Metals Exchange includes the following features for making purchases online:
  • Bank account creation
  • Payment options
  • Order tracking
  • Confirmation
This reputable company ensures a seamless experience for its satisfied customers by using essential cookies.

Account Creation

Account creation at Money Metals Exchange calls for minimal personal information and can be done quickly and easily. Once your account is set up, you can easily manage your orders, track shipments, and stay updated on your precious metals investments.

Payment Options and Processing

For your convenience, Money Metals Exchange accepts various payment methods, including the popular payment method of wire transfer, bank transfers, checks, and credit cards. The platform provides clear processing times and fees for each payment option, ensuring a transparent and hassle-free experience for its customers.

Order Tracking and Confirmation

Money Metals Exchange’s order tracking and confirmation features offer real-time updates on your purchases, ensuring a hassle-free process. Once your order is confirmed, you can monitor its status and track its delivery through the platform’s user-friendly interface.

Shipping and Delivery Experience

Discreet and secure packaging for shipping precious metals Shipping and delivery are top priorities at Money Metals Exchange, with affordable shipping rates, discreet packaging, and timely delivery. However, it’s essential to note that some customers have reported delivery issues, which the company strives to address promptly.

Shipping Costs and Policies

Money Metals Exchange offers free shipping on orders over $199, and a flat rate charge of $7.97 applies to orders under $199. Generally, items are shipped within three business days of cleared payment, ensuring your precious metals are delivered promptly and securely.

Packaging and Discreetness

The platform ensures the safe arrival of your precious metals by using discreet and secure packaging. Money Metals Exchange employs generic descriptions on the exterior of packages to avoid drawing attention to the valuable contents inside, providing an added layer of security during transit.

Delivery Timeframes and Issues

While Money Metals Exchange typically delivers orders within three business days of cleared payment, some customers have reported issues with lost or delayed shipments. The company takes these concerns seriously and works diligently to resolve any delivery issues to ensure customer satisfaction.

Customer Support at Money Metals Exchange

Money Metals Exchange values in providing accessible and responsive customer support. They offer various contact methods and prioritize resolving customer issues. Whether you have questions about products, need assistance with your account, or face any issues, the dedicated support team is ready to help.

Contact Methods

Customers can reach Money Metals Exchange’s support team via phone, email, and live chat during business hours. Their telephone number is 1-800-800-1865, and live chat is available on their website, ensuring you can quickly get in touch with the support team when you need assistance.

Responsiveness and Problem Resolution

Responsiveness and problem resolution are key aspects of customer support at Money Metals Exchange. The support team is available during business hours and strives to address customer complaints and concerns promptly, providing timely solutions to ensure customer satisfaction.

Customer Reviews and Testimonials

Customer reviews and testimonials for Money Metals Exchange are mixed, with many praising the platform’s service, competitive pricing, and user-friendly interface. However, some customers have expressed concerns regarding shipping issues, product quality, and occasional customer service problems.

Additional Services Offered by Money Metals Exchange

money metals exchange review - precious metals loan option In addition to its wide array of precious metals products, Money Metals Exchange also offers extra services tailored to its customers’ needs. These services include precious metals loans, automatic monthly savings plans, and educational resources to help you make well-informed investment decisions.

Precious Metals Loans

Precious metals loans from Money Metals Exchange provide customers with liquidity while maintaining their investments. This user-friendly lending program allows investors to borrow against their physical precious metals holdings at competitive interest rates, providing flexibility and financial advantages.

Automatic Monthly Savings Plan

The Automatic Monthly Savings Plan offered by Money Metals Exchange enables customers to invest in precious metals regularly and effortlessly. By setting up automatic monthly payments, you can build your precious metals portfolio without the hassle of manually making purchases each month.

Educational Resources and Market Analysis

To assist customers in making informed investment decisions, Money Metals Exchange offers educational resources and market analysis. These resources include articles, videos, and guides covering various aspects of investing in precious metals, understanding market trends, and building a diversified portfolio.

Money Metals Exchange Reputation and Trustworthiness

Within the precious metals market, Money Metals Exchange is recognized for its reliability and trustworthiness. Here are some reasons why:
  • High Better Business Bureau rating
  • Positive and negative customer reviews, demonstrating a commitment to customer satisfaction
  • Ethical business practices

Better Business Bureau Rating

Money Metals Exchange holds an A+ rating with the Better Business Bureau, reflecting the company’s strong commitment to customer satisfaction and adherence to ethical business practices. The BBB rating takes into account factors such as the company’s responsiveness to customer complaints, transparency in business practices, and the length of time the company has been in operation. money metals exchange reviews - mixed customer opinion

Positive Customer Reviews

Many customers have expressed satisfaction with Money Metals Exchange’s competitive pricing, efficient service, and user-friendly platform. The company has received praise for its expeditious shipping, excellent customer service, and high customer satisfaction rate on platforms such as Trustpilot and the Better Business Bureau.

Negative Customer Reviews and Concerns

While many customers have had positive experiences with Money Metals Exchange, some have reported concerns regarding shipping issues, product quality, and occasional customer service problems. The company takes these concerns seriously and works diligently to resolve any issues, striving to maintain its strong reputation in the precious metals market.


In conclusion, Money Metals Exchange is a reputable platform for purchasing and selling a diverse range of precious metals. With competitive prices, secure storage, and additional services like precious metals loans and automatic monthly savings plans, the platform caters to various investment preferences. Although some customers have reported shipping and customer service issues, the company’s high Better Business Bureau rating and commitment to customer satisfaction demonstrate its trustworthiness. As you consider investing in precious metals, Money Metals Exchange may be the right platform to help you reach your financial goals.

Frequently Asked Questions

Will silver hit $100 an ounce?

Given the current silver price, it would require a 400% increase to reach $100 an ounce. It is possible in scenarios of high inflation in 2022 and 2023, however, this is unlikely. Therefore, it is unlikely that silver will hit $100 an ounce.

Is Money metals a legit company?

Money Metals Exchange is highly acclaimed for its customer service, making it a reliable source to purchase coins and bullion. The website is easy to use, providing an additional layer of trustworthiness.

Who owns Money Metals Exchange?

Money Metals Exchange was founded in 2010 by Stefan Gleason, with Mike Gleason and Clint Siegner managing the business. It was created in direct response to the abusive practices of national coin advertisers marking up coins significantly above their melt value.

What is the best metal to buy now?

Gold is a reliable choice for wealth preservation, while silver is more affordable and has industrial uses. For a sound investment now, gold and silver are both solid options.

Is money metals a trustworthy company?

Money Metals Exchange is a reliable bullion dealer with an impressive customer service record and secure, user-friendly website. It is a trustworthy company.
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